Tomas Lagūnavičius

Lecturer

Sales Stress Management Conflict situations

About the teacher

Tomas Lagūnavičius – Doctor of Social Sciences, Master of Psychology. Author of various articles and books on psychological, educational, business and creative topics, business consultant.

Training topics

Effective teamwork;
Telephone sales;
Work with clients. Features of communication psychology;
Promotion of sales and development of customer loyalty program;
Conflict and stress management;
Sales manipulations;
Effective negotiation strategies for buying and selling;
The fundamentals of successful communication and achieving maximum goals;
Employee competence development;
Leadership and Leadership Principles and Psychology;
Professional customer service;
Effective negotiation and how to avoid manipulation.