About the teacher
Tomas Lagūnavičius – Doctor of Social Sciences, Master of Psychology. Author of various articles and books on psychological, educational, business and creative topics, business consultant.
- Effective teamwork;
- Telephone sales;
- Work with clients. Features of communication psychology;
- Promotion of sales and development of customer loyalty program;
- Conflict and stress management;
- Sales manipulations;
- Effective negotiation strategies for buying and selling;
- The fundamentals of successful communication and achieving maximum goals;
- Employee competence development;
- Leadership and Leadership Principles and Psychology;
- Professional customer service;
- Effective negotiation and how to avoid manipulation.