Tomas Lagūnavičius

Sales Stress Management Conflict situations

About the teacher

Tomas Lagūnavičius – Doctor of Social Sciences, Master of Psychology. Author of various articles and books on psychological, educational, business and creative topics, business consultant.

Training topics

  • Effective teamwork;
  • Telephone sales;
  • Work with clients. Features of communication psychology;
  • Promotion of sales and development of customer loyalty program;
  • Conflict and stress management;
  • Sales manipulations;
  • Effective negotiation strategies for buying and selling;
  • The fundamentals of successful communication and achieving maximum goals;
  • Employee competence development;
  • Leadership and Leadership Principles and Psychology;
  • Professional customer service;
  • Effective negotiation and how to avoid manipulation.