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Tomas Lagunavičius

Lektorius

Pardavimai Streso valdymas Konfliktinės situacijos

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Tomas Lagūnavičius – socialinių mokslų daktaras, psichologijos magistras. Įvairių straipsnių ir knygų psichologine, edukologijos, verslo, kūrybos temomis autorius. Verslo konsultantas.

Mokymų temos

Efektyvus darbas komandoje
Pardavimas telefonu
Darbas su klientais. Bendravimo psichologijos ypatumai
Pardavimų skatinimas ir klientų lojalumo programos kūrimas
Konfliktų, stresų valdymas
Pardavimų manipuliacijos
Efektyvios derybų strategijos perkant ir parduodant
Sėkmingo bendravimo ir maksimalių tikslų siekimo pagrindai
Darbuotojų kompetencijų ugdymas
Vadovavimo ir lyderystės principai bei psichologija
Profesionalus klientų aptarnavimas
Efektyvios derybos ir kaip išvengti manipuliacijų

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Tomas Lagunavičius

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