Darius Rupšlaukis

About the teacher

Communication skills trainer, professional coach and founder of Negotiations LT.

• Since 1995 experience in working with clients in Lithuania, Sweden, Russia, Latvia, Belarus.
• Since 1998 management experience in tourism, hotels and consulting business.
• Since 1999 has been providing training in companies and organisations on self-development, communication skills, negotiations, customer service, time and work planning, and other topics.
• Since 2000 years teaching experience at VU, VU TVM, MRU, VIKO, VDA Unesco Department.

Uniqueness of the coach – the theoretical knowledge taught has been implemented in practical activities.

“There are theoretical rules and practical experience in every activity. We can learn to drive and pass exams, but we can only learn to drive professionally.”

Training topics

• Sales planning and management tools;
• Practical negotiation skills;
• Sales by telephone ;
• How to deal with customer objections;
• Conflict management;
• Service quality improvement methods.